Whether responding to global crises, fostering an inclusive and respectful community or providing dedicated service to students, patients or colleagues, the recipients of Duke’s 2024-25 Presidential Awards embody Duke’s core values.

Organized by the Office of the President in partnership with Duke Human Resources, the Presidential Awards are among Duke’s highest honors for team members, recognizing those who demonstrate Duke’s core values of respect, trust, inclusion, discovery and excellence.

Duke Health Technology Solutions was among the five individuals and four teams selected from nominations from across the university and health system. The team will be honored by Duke University President Vincent E. Price and leaders from the university and health system at an awards ceremony on March 18 at Page Auditorium.

Duke Health Technology Solutions Emergency Prepardness

On July 19, 2024, a faulty update distributed by the cybersecurity firm CrowdStrike led to global computer failures and affected roughly 40,000 Duke Health devices. Acting quickly, around 200 Duke Health Technology Solutions team members, working closely with patient care leaders, ensured no Duke clinics, urgent care centers, emergency departments or hospitals were forced to close. The team triaged devices and restored 50% of the affected devices with 24 hours and more than 90% of them within 72 hours.

The 25 award recipients at the core of the effort showed exceptional creativity and collaboration while maintaining Duke’s essential healthcare services.

“Due to their outstanding efforts, Duke Health facilities were able to remain operational, which stands in stark contrast to other organizations across the country,” said Duke University Health System Executive Vice President and Chief Operating Officer Thomas Owens. “This remarkable achievement highlights the DHTS team’s resilience and their capacity to provide exemplary leadership during times of crisis.”

Read the full story on Duke Today.

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