Patient Revenue Management Organization | Duke Health

Careers at the Patient Revenue Management Organization


The Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health to streamline the revenue cycle. PRMO team members aid in delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke Health’s reputation and mission of advancing health together.

1,700

Approximate number of team members

220,000+

 Virtual visits supported annually

1.2+

Million in-person outpatient visit arrivals assisted annually

PRMO locations

Located at the Alexandria campus in Research Triangle Park, Duke Health’s Patient Revenue Management Organization (PRMO) provides a collaborative, modern workspace designed to support both productivity and well-being. The campus features convenient dining options, a 24-hour fitness center, sports courts, and flexible touch-down meeting spaces—creating an environment where team members can connect, recharge, and do their best work.

PRMO offers a variety of remote, on-site, and hybrid roles, giving team members the flexibility to build a career that fits their lives while contributing to the financial and operational strength of Duke Health. Whether working from home or on campus, PRMO team members are part of a supportive, mission-driven community focused on delivering exceptional service across the health system.

Advance your career

We offer resources and programs to help your career goals at every stage of your professional journey, including a Fellowship Program. The two-year fellowship program is designed to provide in-depth experience and knowledge of how revenue cycle financial management functions at all levels across the health system.

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