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Shondalyn's Story

image of shondalyn robertson

Before Shondalyn began her medical assistant career at Duke Health in 2007, she always knew that Duke was where she wanted to be.  

Born at Duke University Hospital, Shondalyn grew up in a family whose Duke roots run deep. Her mother worked for Duke University Police as an officer and telecommunicator, and her aunt has worked with the Duke Patient Revenue Management Organization as a coder — each for over 30 years. 

Shortly after graduating from her medical assistant program, Shondalyn began her career as a new medical assistant with Duke Primary Care, finding the perfect role for her passion — pediatric patients. 

“I have worked in pediatrics since my start here at Duke. I love working with patients and their parents. I especially enjoy working with babies and first-time parents. I graduated from school knowing that I exclusively wanted to work at Duke and in pediatrics,” said Shondalyn. “Many said I was being too specific, but I knew what I wanted and where I wanted to be.” 

As Shondalyn continued in her career as a new medical assistant, she found the opportunities and support she needed to advance her career — including furthering her education.  

Advance your medical assistant career at Duke Health and join an organization truly committed to your growth. 

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