Skip to main content

Talent Network

Talent Network Sign Up


DHTS Full Time Durham, North Carolina
Requisition Number: 236095

Duke Health strongly recommends getting up-to-date vaccinations against COVID-19, especially for those with conditions that place them at higher risk. However, COVID-19 vaccination is no longer a requirement for team members at Duke Health.

Job Title: DHTS System Analyst

Occupational Summary
Job Description The Site Reliability Engineer (SRE) for Kubernetes is responsible for supporting and maintaining our Kubernetes technology to provide a platform for the delivery of modern applications. The SRE is a subject matter expert on both sides of the Kubernetes API, Essential tasks/responsibilities:

  • Research, recommend, design, document, and deliver innovative solutions for adoption at Duke Health
  • Assist with the adoption of modern delivery methods: Kubernetes and Cloud
  • Develop scripts for the automation of various application activities
  • Design Cloud-based solutions to host apps & facilitate data transfer via APIs (AWS, Google Cloud, Azure)
  • Facilitate issue resolution with internal teams: Service Desk, Networking, Device Support, Citrix, OS, Server, VM/Docker Containers, Database, App development, Operations, DevOps
  • Coordinate design, implementation, and management of generic and FHIR APIs
  • Produce Data / System Flow diagrams to represent new system designs
  • Coordinate continuous vulnerability management / patching for each application container

Additional Responsibilities:

  • Provide application system support for team apps – rotating 24x7 support
  • Develop relationships with vendors to ensure customer needs are met in a timely manner
  • Author and Update system documentation to share all knowledge acquired in the developer guide
  • Ensure systems conform to Duke Information Security Office policies and procedures
  • Assist in oral and written presentations to project teams, customers, and management
  • Coordinate / Perform Application Testing
  • Follow established Change Management processes
  • Provide feedback on departmental processes and procedures / suggest improvements
  • Plan and coordinate system and application upgrades
  • Identify internal resources to build project teams as required
  • Detailed analysis and documentation of customer workflows
  • Collaborate with Administrative, Clinical, and Research customers to understand and meet needs
  • Develop relationships with key customer management representatives

Minimum Qualifications - DHTS System Analyst 2:
Education: A bachelor's degree in a related field is preferred, or five years of equivalent work experience.
Minimum 5 years of IT solutions engineering.
Required Skills:
Some Application Development Lifecycle, ideally with a DevOps focus
Scriptwriting (e.g. Ansible Playbooks / Helm Charts)
Experience with Containerization and Orchestration technologies (docker, Kubernetes). Multi-cloud experience a plus.
Experience with CI/CD technologies like GitLab CI or GitHub actions
Experience with Server Administration (preferably Linux)
Basic understanding of Networking topologies, Firewall rules, Certificate Management
Proven ability to analyze customer requirements and translate them into effective solutions
Critical thinking
Customer Service
Troubleshooting / Root Cause Analysis
Project management, Agile/SCRUM experience
Desired Skills:
OpenShift certifications are a plus.
CKA or CKAD certifications are a plus.
Knowledge of Cloud Platforms (AWS, Azure, GCP)
Knowledge of Cloud Services (SaaS, IaaS, PaaS, FaaS)
Knowledge of Enterprise Architecture best practices
Knowledge of AI and ML Excellent time management, organizational, & task prioritization skills Excellent presentation skills
Excellent ability to communicate effectively with non-technical staff and with members of interdisciplinary teams Ability to interact well and effectively communicate with all levels of leadership
Minimum Qualifications - DHTS System Analyst 3:
Minimum 10 years of software development experience and/or IT solutions engineering.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

large office building with trees in front

Explore Duke Health Technology Solutions

Want to see where you’d be working? Check out this location and everything it has to offer you.

As you explore and apply to career opportunities with Duke Health, we want to alert you of possible fraudulent scams and phishing schemes targeted at job seekers. Duke Health will never ask for any financial contribution or to provide sensitive personal information outside of our application and background check process.

Group of employees putting hands together in middle of circle to be a team and support each other in providing great care

Serving With Purpose

You’ve always been called to care – and we share your dedication to making a meaningful difference in the community. With the entire team united through this purpose, there are no limits to what we can achieve together. You’ll have all the resources you need here to leave a legacy of exceptional service because at Duke Health we support you in your calling to care.

Awards and Recognition

Duke Health is consistently recognized as a top employer for our dedication to the team members and the patients we serve.

Forbes list

On Forbes list of Best Large Employers, we are the #1 healthcare recipient in North Carolina for 2023.

LGBTQ Healthcare Equality Leaders

Our hospitals are consistently recognized as LGBTQ Healthcare Equality Leaders by Healthcare Equality Index.

Magnet Recognition

We are among about 9 percent of U.S. hospitals that hold the American Nurses Credentialing Center’s Magnet Recognition honor.

CHIME Digital Health

CHIME Digital Health Most Wired recipient since 2018, honoring our ability to elevate the health and care of communities around the world.

We are proud to be named as the #1 healthcare system in North Carolina on Fortune’s America’s Most Innovative Companies 2023 list.

Jobs For You

As you search for opportunities that fit your skills, any jobs you view will appear here.

You haven’t saved any jobs yet, but when you find an opportunity that seems right for you, bookmark it so you can return to it easily.

More About Duke Health

  • Upcoming Hiring Events

    Check out our calendar of events to stay up-to-date on information sessions, webinars, and other events featuring new opportunities at Duke Health.

    Learn More

  • Benefits You’ll Love

    We want to make your life better both in and out of work. That’s why we offer comprehensive benefits and unique perks that cater to you and your family.

    Learn More

  • What We Stand For

    Our values define the work we do. Team members here share in these values, creating a community that is connected in purpose and committed to excellence.

    Learn More

  • Other Locations

    With hospitals in Raleigh and Durham and over 140 specialty and primary care clinics around the Triangle region, there are many options to join Duke Health in the city and the suburbs.

    Learn More