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Patient Revenue Management Organization

prmo building entrance with Duke Health sign.

Careers at the PRMO

The Patient Revenue Management Organization (PRMO) is a fully integrated, centralized revenue cycle organization supporting all of Duke Health to streamline the revenue cycle. PRMO team members aid in delivering quality service by enhancing the patient experience, providing financial security, and preserving Duke Health’s reputation and mission of advancing health together.


Approximate number of team members


Virtual visits supported in Fiscal Year 2023


Million + in-person outpatient visit arrivals assisted in Fiscal Year 2023


Healthcare recipient in North Carolina on Forbes' 2023 list of Best Large Employers 

kevin timp smiles.

The strength of my team really makes me feel supported and valued here. I have a wonderful internal team. The leaders have looked out for me and really inspired me to strive to do the same—and promote unique ideas.

Kevin Timp

Self-Pay Collections Manager, PRMOWith Duke since 2017

What Makes the PRMO Special

Within the PRMO there are remote, on-site and hybrid roles. For those team members on campus, the office location offers dining, a 24-hour fitness center, sports courts, and touch-down meeting space.

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