CLINICIAN SERVICES & LEAVE MANAGER

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Hybrid / Remote - Onsite Location: DHIP Administrative Offices RTP - 4825 Creekstone Dr

JOB SUMMARY

We are seeking a Clinician Services & Leave Manager to provide accurate, responsive and efficient consultation as it pertains to clinician onboarding, payroll, and leave management. Serve as consultant strategist for the following areas: clinician payroll and iForm management, employee payroll and onboarding, clinician leave management, clinician supplemental payment programs, and clinician position approvals and process.

JOB DUTIES AND RESPONSIBILITIES

• Plan, coordinate, and participate in clinician related programs and activities  as it pertains to positon approval and iForm management, supplemental payment programs, leave management, and payroll.
• Investigate, document, and resolve problems and issues as it pertains to positon approval and iForm management, supplemental payment programs, leave management, and payroll.
• Serve as a primary contact for routine related inquiries from managers and staff. Research and respond to issues. Escalate more complex inquiries to the appropriate resource.
• Interpret Duke policies and procedures, entity procedures and applicable laws. Consult with managers, providing guidance and education on appropriate compliance.
• Assist in the preparation and distribution of communications to managers, staff and job candidates (i.e. education materials).
• Maintain liaison with Department representatives, Payroll representatives and others across Duke as necessary to obtain and provide information.

JOB ELIGIBILITY REQUIREMENTS

• Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor's degree program.
• Work requires at least 2 years of experience in an administrative/customer-centric role. Payroll and/or HR administrative support experience desired.
• Experience with SAP Payroll and Centricity/API Time & Attendance or comparable platforms is preferred. 

• OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.