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PROGRAM SPECIALIST

DUKE HEALTH INTEGRATED PRACTICE Full Time Durham, North Carolina
Requisition Number: 241787
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Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Duke South Clinics - 40 Duke Medicine Circle

JOB SUMMARY

We are seeking a Program Specialist to plan, coordinate and administer activities within assigned program areas; develop, coordinate and advise on policy related to assigned major programs.

JOB DUTIES AND RESPONSIBILITIES

  • Serve as primary contact for attorneys and paralegals securing med/legal services from the team of pathologists, independently determining eligibility for services/program through detailed intake process.
  • Works with legal teams from initial inquiry and intake to ongoing oversight of caseload, case progress, court/legal system requirements and adherence, and billing services until cases are settled.

  • Case creation and maintenance- obtain medical records, patient histories, exposure summaries, product information, causation reports; order materials; create/manage case databases; set daily schedules for pathologists’ review of cases; transcribe cases to Maestro; maintain case information in appropriate review queues based on court deadlines for completion; ensure cases are prepared timely per court deadlines; review legal documents and judge’s orders, interpret directives and ensure any legal stipulations are adhered to.
  • Maintain chain of custody of all medical materials; schedule depositions and all trial testimony; gather all reliance materials for court dates; research and record all case data. Coordinate consultation requests and court appearances where pathologist is needed as SME. Coordinate medical conferences.
  • Ensure all DHIP required Umbrella and Addendum Agreements are completed for each attorney securing services from Duke pathologists.
  • Oversight of financial invoicing, billing, collections/receivables using Med/Legal Billing System for services rendered (medical reviews, expert witness testimony and consults, etc).

JOB ELIGIBILITY REQUIREMENTS

  • Work requires analytical, communications and organizational skills generally acquired through completion of a bachelor's degree program with one year of experience in program administration or event production.

  • OR two years of postsecondary education with three years of experience in program administration or event production.

  • OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.

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Explore Duke Health Integrated Practice

Want to see where you’d be working? Check out this location and everything it has to offer you.

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Serving With Purpose

You’ve always been called to care – and we share your dedication to making a meaningful difference in the community. With the entire team united through this purpose, there are no limits to what we can achieve together. You’ll have all the resources you need here to leave a legacy of exceptional service because at Duke Health we support you in your calling to care.

Awards and Recognition

Duke Health is consistently recognized as a top employer for our dedication to the team members and the patients we serve.

Forbes list

On Forbes list of Best Large Employers, we are the #1 healthcare recipient in North Carolina for 2023.

LGBTQ Healthcare Equality Leaders

Our hospitals are consistently recognized as LGBTQ Healthcare Equality Leaders by Healthcare Equality Index.

Magnet Recognition

We are among about 9 percent of U.S. hospitals that hold the American Nurses Credentialing Center’s Magnet Recognition honor.

CHIME Digital Health

CHIME Digital Health Most Wired recipient since 2018, honoring our ability to elevate the health and care of communities around the world.

We are proud to be named as the #1 healthcare system in North Carolina on Fortune’s America’s Most Innovative Companies 2023 list.

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