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Duke Health requires team members to receive the COVID-19 and influenza vaccines. After you have officially accepted a position at Duke Health, you may request a religious or medical accommodation.

Reliability Architect - Duke Health Technology Solutions - Remote

Regular Full Time Durham, North Carolina
Requisition Number: 226447

This position may have an opportunity to work remotely. All Duke University and Duke Health remote workers must reside in one of the following states or districts: Arizona; California; Colorado; Florida; Georgia; Hawaii; Illinois; Maryland; Massachusetts; Montana; New Jersey; New York; North Carolina; Pennsylvania; South Carolina; Tennessee; Texas; Virginia; or Washington, DC.

Primary Role
Performs highly-complex-to-advanced (senior-level) business continuity, emergency management, and disaster recovery planning and research work. Work involves developing application, infrastructure, and cloud based plans; developing procedures for implementing plans or programs; and developing procedures for measuring progress. May supervise the work of others. Works under limited supervision, with considerable latitude for the use of initiative and independent judgment.

Essential tasks/responsibilities 

  • Develop disaster recovery plans for physical locations with critical assets such as data centers and cloud providers such as Azure.
  • Support the curation of system blueprints, runbooks, etc.
  • Recommend or implement methods to monitor, evaluate, or enable resolution of safety, operations, or compliance interruptions.
  • Design or implement products and services to mitigate risk or facilitate use of technology-based tools and methods.
  • Partner with individuals across DHTS to develop plans and architectures for both new and existing products/services.
  • Analyze impact on, and risk to, essential business functions or information systems to identify acceptable recovery time periods and resource requirements.
  • Develop emergency management plans for recovery decision making and communications, continuity of critical departmental processes, or temporary shut-down of non-critical departments to ensure continuity of operation and governance.
  • Review existing disaster recovery, crisis management, or business continuity plans.
  • Conduct or oversee contingency plan integration and operation.
  • Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives.
  • Support business continuity and disaster recovery budgeting.
  • Create or administer training and awareness presentations or materials.
  • Prepare reports summarizing operational results or accomplishments of specified objectives, goals, or plans.
  • Create scenarios to re-establish operations from various types of business disruptions.
  • Attend professional meetings, read literature, and participate in training or other educational offeringsto keep abreast of new developments and technologies related to disaster recovery and business continuity.

Minimum Qualifications


  • Bachelor's degree in a related field or four years of equivalent technical experience required.


  • None required. Preferred certification in development technologies, as appropriate for the position.


  • Level 1 - No experience required beyond the minimum education (or equivalency) requirement.
  • Level 2 - Two years of directly related experience is required.
  • Level 3 - Four years of directly related experience is required.

Preferred Qualifications


  • The preferred candidate will have up to five years of directly related IT experience.
  • Preferred Technical Expertise:
    • Designing high availability systems in medical environment
    • Working with multiple storage technologies and SAN.
    • Design, implementation and maintenance experience, specifically in AIX, LINUX and Windows.
    • Virtualization environments including VMWare, Nutanix
    • Systems and application monitoring and management tools, such as Tivoli or Tanium
    • Large enterprise design of wired/wireless networks
    • Experience with cloud providers such as AWS, Microsoft, or Google Cloud
    • Two or more years in business continuity/disaster recovery planning in a technical capacity
  • ​The following certifications/experience are strongly preferred:
    • ITIL V3 Foundation Certification preferred
    • VMWare, Microsoft Server, Red-Hat Linux, and/or AIX certification(s) preferred.
    • A+, Security+, and or Network+ certification(s) preferred.
    • One or more cloud certifications

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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