ADMINISTRATIVE CLERK

Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.

Learn more about us: https://dhip.dukehealth.org/about-us

JOB LOCATION

Duke Cardiology of Raleigh - 3320 Wake Forest Rd, Raleigh, NC

This position may need to float to Duke Cardiology of Morrisville (10950 Chapel Hill Rd, Morrisville, NC 27560) on an as needed basis to assist with coverage. 

JOB SUMMARY

We are seeking an Administrative Clerk in Duke Cardiology of Raleigh to perform varied clerical duties in support of general and special office activities to relieve supervisor of clerical and routine responsibilities and to maintain an efficient and effective operation.

JOB DUTIES AND RESPONSIBILITIES

• Answer telephone; greet callers and assist them with general problems or complaints; answer questions concerning department policies and procedures; act as office receptionist.
• Schedule or arrange activities effectively; make and confirm travel arrangements as necessary; make appointments within prescribed schedule.
• File and retrieve records in accordance with established procedures and filing systems; research lost or missing records in accordance with established procedures; verify information against existing records; post information to records or ledgers.
• Match records against source documents to verify accuracy of records and compliance with rules and procedures of appropriate system; resolve discrepancies in records by contacting appropriate office to obtain information on source of discrepancy and following through on changing any errors in documentation.
• Review, verify and evaluate various records and reports in accordance with procedures; identify and resolve discrepancies, contacting appropriate source of information; maintain various accounting and budgetary records; review and reconcile transactions and initiate accounting documents in accordance with standard procedure.
• Order and issue supplies as appropriate.
• Screen, sort and distribute incoming and outgoing mail and documents; respond to or process mail or documents in accordance with departmental procedures.
• Perform routine clerical and typing tasks involved in processing varied office materials such as form letters, requisitions, memoranda, and reports or summaries.
• Prepare and/or compose routine and general correspondence in accordance with established procedures.
• Performs other related duties as required.

JOB ELIGIBILITY REQUIREMENTS

• Work requires knowledge of basic grammar and mathematical principles normally equivalent to a high school education.
• Work generally requires three months of clerical or general office support experience to become familiar with activities involved with providing routine clerical support.

JOB HOURS

The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.

Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.

Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.

This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.