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Food Service Supervisor

Regular Full Time Raleigh, North Carolina
Requisition Number: 232457

Duke Raleigh Hospital offers the latest in care and technology in a patient-friendly setting. It has been an important part of Duke Health since 1998 and has served Wake County for more than 35 years, employing more than 2,000 team members. The hospital provides 186 inpatient beds and a comprehensive array of services, including the Duke Raleigh Cancer Center, Duke Raleigh Orthopedic and Spine Center, cardiovascular services, neurosciences including the Duke Raleigh Skull Base and Cerebrovascular Center, advanced digestive care, disease management, and prevention, wound healing, outpatient imaging, intensive and progressive care, pain clinic, same-day surgery, emergency department and community outreach and education programs. U.S. News & World Report ranked Duke Raleigh Hospital as high performing in orthopedics and five adult procedures/conditions: chronic obstructive pulmonary disease (COPD), heart failure, kidney failure, lung cancer surgery, and stroke.

Food Service Supervisor


Pay Target: C2

**Work Hours are Monday-Friday 6 AM to 2:30 PM, every other weekend is required.**

Supervisory Responsibility: Yes

General Description of the Job Class

Supervise and participate in a variety of routine and more complex food service and food preparation activities. Ensure adherence to high quality standards and sanitation procedures.

Duties and Responsibilities of this Level

*Supervise and participate in a variety of activities of a food service unit to include food preparation, distribution, service, and record maintenance in an acute care setting.

*Ensure adherence to diet orders.

*Ensure high standards of quality and sanitation by utilizing established tools and quality monitors.

*Provide cross coverage for all areas if needed

*Reviews menus, plan and order supplies, equipment and food items to meet production schedules and maintain service to cafeteria and patient care units.

*Notifies management of any food shortages, menu changes, equipment breakdowns; takes corrective action as needed to determine appropriate utilization, storage or disposal of foodstuffs. * Communicates with other departments regarding follow through on physician's dietary orders for patients.

*Generates work schedules, assigns job specific tasks and coordinates vacations and holidays for staff.

*Provide cross coverage for all areas as needed.

*Train new personnel and insure consistent training of current staff on policies and procedures.

*Perform various Human Resource functions to include performance evaluations, promotions, disciplinary actions and hiring.

Required Qualifications at this Level


High school



Three years dietary or related experience in unit operations to include food preparation, distribution, service and record maintenance.

Degrees, Licensure, and/or Certification: N/A

Knowledge, Skills, and Abilities:

Food service experience


Ability to effectively communicate both orally and in writing.

Record keeping

Distinguishing Characteristics of this Level


Job Level: C2

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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