Duke Health requires team members to receive the COVID-19 and influenza vaccines. After you have officially accepted a position at Duke Health, you may request a religious or medical accommodation.
SERVICE ACCESS TEAM LEADER-CARY MEDICAL ONCOLOGY
Occ Summary Work PerformedKnowledge, Skills a ndAbilitiesPerform other related duties incidental to the work described herein.Level Characteristics patients.including, but not limited to,DU KEACCOUNTING SYSTEMDUKE PAYROLL SYSTEMCoordinate and participate in clin ic service activities to achievecontinuous and optimal patient care.Coor dinate and participate in department/clinic service activities toinclude greeting, interviewing,registering, admitting anddischargingCoordinate d iagnostic and treatment activities of the department/clinicwith services of otherdepartments to ensure effectivepatient care and efficient servic e.Supervise and participate in determining sponsorship eligibility,makin g financial arrangements, andestablishing fees.Maintain liaison with pro fessional medical staff and other personnel inadministering policies and procedures regardingpatient flow and utilization of space, time, supplie s and equipment.Provide recommendations to theHealth CenterAdministrator /department head on policies and procedures to improvepatient care andut ilization ofclinic resources.Review patient charges to ensure accuracyan d answer questionsconcerning billing procedures andcharges.Plan and sche dule work for the clerical staff ensuring properdistribution of assignme nts and adequatemanning, space andfacilities for subsequent performance of duties. Train new personnel.Responsible for or provide recommendation s on various personnel actionshiring, performanceappraisals, promotions and vacation schedules.DATA ENTRY/CRTCUSTOMER SERVICETELEPHONE PROTOCOLM EDICAL TERMINOLOGYSCHEDULINGINSURANCE CLAIMSMICROSOFT OFFICE
Minimum Qualifications
Education
High school diploma required.
Experience
Four years of experience in a healthcare setting is required. An Associate's degree in healthcare or business may substitute for two years of experience. A Bachelor's degree in business or healthcare may substitute for four years of experience.
Degrees, Licensures, Certifications
N/A
Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
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