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Food Service Supervisor

Regular Full Time Durham, North Carolina
Requisition Number: 228159

Duke Regional Hospital Duke Regional Hospital offers the personal touch and hometown feel of a community hospital while serving as an essential arm of internationally recognized Duke University Health System. Duke Regional has served Durham, Orange, Person, Granville and Alamance counties for more than 45 years. To be successful at caring for our community and have a strong reputation among patients who seek our care, we have 3,500 team members who work together to provide exceptional, compassionate and equitable healthcare 24/7. We are a place of learning and acceptance for team members just starting their careers, as well as an institution of family culture and professional development for employees who have served for decades in our hospital units. Duke Regional has 388 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services. We also offer care at our Duke Rehabilitation Institute, Davis Ambulatory Surgical Center, Duke Ambulatory Surgery Center Arringdon, Health Services Center, and Duke Behavioral Health Center North Durham. In fiscal year 2021, Duke Regional Hospital admitted 16,422 patients, performed 18,152 surgeries and welcomed 2,673 babies into the world. U.S. News & World Report ranked Duke Regional Hospital as #9 in North Carolina and #4 in the Raleigh-Durham area for 2021-22. The Human Rights Campaign consistently names us a Healthcare Equality Leader, and we are a Joint Commission-accredited and Magnet-designated hospital.

Food Service Supervisor


Job Code: 4068

Pay Target: C2

Supervisory Responsibility: Yes 

General Description of the Job Class

Supervise and participate in a variety of routine and more complex food service and food preparation activities. Ensure adherence to high quality standards and sanitation procedures.

Duties and Responsibilities of this Level

*Supervise and participate in a variety of activities of a food service unit to include food preparation, distribution, service, and record maintenance in an acute care setting.

*Ensure adherence to diet orders.

*Ensure high standards of quality and sanitation by utilizing established tools and quality monitors.

*Provide cross coverage for all areas if needed

*Reviews menus, plan and order supplies, equipment and food items to meet production schedules and maintain service to cafeteria and patient care units.

*Notifies management of any food shortages, menu changes, equipment breakdowns; takes corrective action as needed to determine appropriate utilization, storage or disposal of foodstuffs.

* Communicates with other departments regarding follow through on physician's dietary orders for patients.

*Generates work schedules, assigns job specific tasks and coordinates vacations and holidays for staff.

*Provide cross coverage for all areas as needed.

*Train new personnel and insure consistent training of current staff on policies and procedures.

*Perform various Human Resource functions to include performance evaluations, promotions, disciplinary actions and hiring.

Required Qualifications at this Level

High school



Three years dietary or related experience in unit operations to include food preparation, distribution, service and record maintenance.

Knowledge, Skills, and Abilities: Food service experience


Ability to effectively communicate both orally and in writing.

Record keeping

Job Level: C2

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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