Dietary Aid

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About Duke Regional Hospital

Pursue your passion for caring with Duke Regional Hospital in Durham, North Carolina, which ranks as the number four hospital in the Raleigh-Durham, North Carolina area, accordingto U.S. News and World Report for 2023-2024. Duke Regional Hospital is the second largest of Duke Health's three hospitals and offers a comprehensive range of medical, surgical, and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services.

Dietary Aid

Location: Durham, NC

Job Code: 4107

FLSA: N

Job Level: B2

Supervisory Responsibility: No

**Work Schedule 7 Am to 3:30 PM, Monday-Friday includes alternating weekends.**

**This position is eligible for a $2,500 commitment bonus.**

General Description of the Job Class
Perform a variety of food and customer service tasks involved in receiving and processing patient diet orders; visit patients for menu selections entering selections into appropriate computerized equipment; assemble and pass trays to patients; requisition supplies according to established par levels on patient floors.

Duties and Responsibilities of this Level
*Visit patients on assigned floors upon admission to explain menu process and collect diet preferences.
*Visit patients to obtain their menu selections and input selections into hand held computer.
*Determine food preferences for patients on routine modified diets; order additional food items as necessary.
*Maintain and calculate appropriate patient data according to established guidelines.
*Deliver food trays and supplements to patients.
*Compare trays to patient census, checking for accuracy and correcting when necessary.
*Ensure proper food temperature by properly assembling and delivering patient trays; detect and report improperly prepared food to supervisor immediately.
*Revisit patients after passing trays to assure patients are satisfied; collect all trays from patients after meal service and transport to dish room.
*Accurately record all items delivered to the floor.
*Clean and maintain galleys according to established cleaning procedures.
*Follow all safety procedures for using equipment and chemicals.
*May assist in tray line setup, ensuring that quality standards are maintained and safe food handling guidelines are adhered to.
*May assist in the care and maintenance of work areas and alert supervisors to problems as they arise.
*Review and verify accuracy of diet order and allergen information by contacting appropriate source of information if records indicate potential discrepancies.

**Performs other related duties as required.**

Required Qualifications at this Level
Education
High School

Experience
1 year food service experience with customer contact, preferably in a patient care setting.

Degrees, Licensure, and/or Certification
N/A

Knowledge, Skills, and Abilities
*Ability to read/follow instructions. *Ability to read/audit patient menu items. *Ability to prepare/handle food using safe food handling practices using HACCP standards. *Ability to maintain accurate and updated patient dietary information. *Knowledge of basic math. *Customer service skills. *Data entry skills. *Basic computer skills. *Ability to lift/push/pull 50 pounds. *Ability to read/write and follow oral and written instructions. *Ability to effectively communicate, both written and orally.

Distinguishing Characteristics of this Level
N/A

Job Code: 00004107 PATIENT MENU TECHNICIAN
Job Level: B2

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