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Senior IT Analyst - Revenue Cycle Report Developer (100% Remote Position)

DHTS Full Time Durham, North Carolina
Requisition Number: 245771

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke Health's Patient Revenue Management Organization

Pursue your passion for caring with the Patient Revenue Management Organization, which is Duke Health's fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions.

Duke University Health System - Patient Revenue Management Office (PRMO) seeks to hire a Sr. IT Analyst who will embrace our mission of Advancing Health Together.

The Sr. IT Analyst will develop and disseminate operational and financial reporting to support revenue cycle operations.  Primary responsibilities include revenue cycle reporting, analytics, scorecard and dashboard development for key operational initiatives to support revenue cycle leadership.  This analyst will have detailed knowledge and understanding of business intelligence functions including but not limited to analytics, data mining, data warehouse, reporting and visualization dashboards.

Duties and Responsibilities of the Report Developer

  •  Generate standard or custom reporting solutions summarizing financial and operational business data for review by executives, managers, external vendors, and other stakeholders.
  •  Collaborate with stakeholders to identify the business requirements and data needs with a focus on understanding how the data will be utilized.
  •  Identify appropriate data sources, utilize business intelligence tools, and provide an appropriate reporting solution to meet stakeholder needs.  Translate disparate internal data sources into a single source data set that is easily reportable on.
  •  Identify and summarize basic characteristics in data and trends in data patterns related to Revenue Cycle information.
  •  Perform functional testing to ensure the completeness and accuracy of data. 
  •  Participate in operational meetings and proactively offer guidance on appropriate reporting solutions.
  •  Engage with internal and external Epic application analysts, as needed, to determine if specific data needs can be met based upon system functionality and internal Epic build.
  •  Proactively communicate with customers regarding the timing of data delivery, particularly communicating anticipated de lays.
  •  Develop and maintain working relationships with revenue cycle departments, and external stakeholders, as appropriate.  
  •  Proactively provide updates throughout report development.
  •  Provide end user support for reporting tool usage and data interpretation.
  •  Remain current with industry trends within the business s intelligence continuum.
  •  Facilitate change control process to move reports through appropriate user level testing and acceptance.
  •  Support data analysis and reporting needs for special business intelligence projects.

Minimum Qualifications


Bachelor’s degree in business, IT, or relevant field preferred.

Skills & Experience

Work requires a minimum of six years’ experience in report writing and data analytics.

Experience required in programming, data analysis & report development in a language such as SQL, or similar experience in a leading, recognized analytical toolset, such as Cognos

Experience with Epic, Clarity data warehouse, Cognos, Oracle SQL Developer, and Tableau preferred

Knowledge of data warehousing and management, in-depth experience writing reports, and working with data to create reports.


Requires current Epic Clarity Data Model certification or the ability to complete certification(s) within 6 months of employment, except where otherwise negotiated.  Relevant data model(s) will be communicated at the time of employment.  Certification is required on the Epic version current at DUHS.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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