PROVIDER SUPPORT ASSISTANT
Duke Health Integrated Practice is an exceptional, multi-specialty physician practice encompassing 140 clinics across North Carolina. We attract and retain premier medical professionals with competitive compensation, benefits, and a nurturing work atmosphere that unites passion and purpose.
Learn more about us: https://dhip.dukehealth.org/about-us
JOB LOCATION
Duke Cardiology - Duke North, Suite 7400
JOB SUMMARY
We are seeking a Provider Support Assistant responsible for administrative and clerical duties of a complex and confidential nature in support of multiple Cardiologists in the Division of Cardiology.
JOB DUTIES AND RESPONSIBILITIES
Provide clerical/administrative support for multiple cardiologists.
The staff assistant will be responsible for managing physician personal and clinical schedules and templates, rescheduling clinics when needed, and ensuring our scheduling system (Qgenda) is updated regularly.
Answer and route phone calls, serve as a resource person, interview callers; answer questions concerning departmental or divisional activities to the appropriate place.
Screen and route mail and documents; determine which to respond to or which to bring to supervisor’s attention based on content of the communication.
Schedule and coordinate arrangements for seminars and conferences and establish appointments, meetings and speaking engagements for physicians.
Process all reimbursements incurred during trips or business meetings.
Identify correct patients in Maestro Care and route patients to the appropriate location in a timely manner.
Yearly update CV, bio sketch, DEA and medical license.
Maintain and provide provider with CME credits.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
JOB ELIGIBILITY REQUIREMENTS
- High school diploma or equivalent education required.
- One-year experience of clerical or general office support required.
JOB HOURS
The schedule for this position is day shifts, Monday-Friday, with no weekends or holidays.
Some roles within our organization may encompass essential job functions requiring distinct physical and/or mental capabilities. Further details and accommodation requests will be addressed by individual hiring departments.
Duke Health Integrated Practice is dedicated to Equal Opportunity Employment, fostering a diverse workforce without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
We aspire to build a community grounded in collaboration, innovation, creativity, and belonging. Our shared achievements rely on a dynamic exchange of ideas, flourishing best when a multitude of perspectives, backgrounds, and experiences thrive. Upholding these values is a collective responsibility within our community.
This job description aims to outline representative responsibilities for this title, not an exhaustive account of specific duties. Employees may be assigned job-related tasks beyond those explicitly outlined here.
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Serving With Purpose
You’ve always been called to care – and we share your dedication to making a meaningful difference in the community. With the entire team united through this purpose, there are no limits to what we can achieve together. You’ll have all the resources you need here to leave a legacy of exceptional service because at Duke Health we support you in your calling to care.
Awards and Recognition
Duke Health is consistently recognized as a top employer for our dedication to the team members and the patients we serve.
On Forbes list of Best Large Employers, we are the #1 healthcare recipient in North Carolina for 2023.
Our hospitals are consistently recognized as LGBTQ Healthcare Equality Leaders by Healthcare Equality Index.
We are among about 9 percent of U.S. hospitals that hold the American Nurses Credentialing Center’s Magnet Recognition honor.
CHIME Digital Health Most Wired recipient since 2018, honoring our ability to elevate the health and care of communities around the world.
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