Outpatient Phlebotomy - Primary Care

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About Duke Primary Care

Pursue your passion for caring with Duke Primary Care, which offers family, adolescent, and internal medicine services as well as urgent, general pediatric, and virtual care at nearly 50 clinic locations across central North Carolina.

Outpatient phlebotomy at Duke Primary Care Blue Ridge in Raleigh. Monday - Friday, 7:45 a.m. - 4:45 p.m. No weekends or holidays are required. 

This position is eligible for a $2,500 commitment bonus. 

General Description

Duties and Responsibilities

• Maintain office records.
• Procurement, processing, and evaluation of patient specimens for use in the diagnosis and treatment of disease
• Teach and perform routine clerical and technical procedures including specimen collection,  delivery of supplies and procurement of specimens from physicians' offices, clinical specimen preparation and processing for analysis and dispatch, patient registration, and order entry; and serve as hospital laboratory representative and liaison with outside clients. 
• Perform a variety of routine and specialized procedures.
• Prepare and initiate special tests and procedures including, but not limited to, cytogenetics, general laboratory, Point-of-Care Testing, urinalysis without a microscope, phlebotomy, cytopreparatory, and specimen management.
• Communicate professionally and courteously with patients, family, and other medical personnel as necessary for problem recognition and initiation of the resolution and, if necessary, escalation to the next level.
• Obtain information for laboratory records, explain procedures, allay fears, and elicit cooperation.
• Perform a variety of routine and specialized specimen preparation procedures including, but not limited to, general laboratory specimen preparation, cytology specimen preparation, cytogenetics specimen preparation.
• Perform various quality control, safety, and infection control procedures to maintain compliance with internal and external regulations.
• Receive and process specimens as required by respective laboratory area procedures 
• Participate in the distribution of specimens, supplies, and reports tothe appropriate laboratory staff
• Perform messenger/courier activities as required.
• Maintain inventory of supplies; stock supplies on carts and hand trays; wash glassware.
• Utilize various hospital information systems and software.
• Train new employees and students as needed.
• Maintain specimens and/or slides.
•  Assist in training new personnel; provide technical assistance to reagents, dyes, etc. used in the processing of specimens.
•  Perform routine maintenance as required by laboratory procedures.
• Assist with word processing, miscellaneous office tasks and other tasks as assigned. 

Minimum Qualifications

Education
High School diploma or GED. For assignment to phlebotomy, completion of a structured phlebotomy training course and clinical rotation is recommended. Minimal educational or experience requirements may be modified on a case-by-case basis at the discretion of the CLIA (Clinical Laboratory Improvement Amendment) director if minimal CLIA requirements are met by the employee for the tasks being performed.

Experience
Alternatively, an equivalent combination of relevant education and/or experience. Must have at least 2 years experience as a Clin Tech I or Certification as a Phlebotomist plus achieve required competency level for specified job responsibilities.

Degrees, Licensures, Certifications
For assignment to Phlebotomy Services, certification as a Phlebotomist by a nationally recognized board/agency* is required; certification of Basic Life Support is preferred. Pediatric Phlebotomy requires Pediatric Phlebotomy Certification. National Healthcare Association (NHA)--Clinical Laboratory Phlebotomy Examination (CLPlb), American Society of Clinical Pathologists-- Phlebotomy Technician Examination [PBT(ASCP)], International Academy of Phlebotomy Sciences (IAPS), National Phlebotomy Association (NPA), American Society of Phlebotomy Technicians (ASPT), National Phlebotomy Certification Examination (NPCE), National Phlebotomy Solutions (NPS), or another national certification as approved by Duke Primary Care Leadership.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.