Assistant Nurse Manager - Pediatric ICU - Duke University Hospital

At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

About Duke University Hospital

Pursue your passion for caring with Duke University Hospital in Durham, North Carolina, which is consistently ranked among the best in the United States and is the number one hospital in North Carolina, according to U.S. News and World Report for 2023-2024. Duke University Hospital is the largest of Duke Health's three hospitals and features 1048 patient beds, 65 operating rooms, as well as comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center, an endo-surgery center, and more.

***BONUS Eligible***

Assistant Nurse Manager

Duke University Hospital – Pediatric ICU (DCT 2B)

Located in Duke Central Tower, 2nd Floor

Duke University Health System- Duke University Hospital seeks to hire a clinical team lead who will embrace our mission of Advancing Health Together.

The Pediatric ICU is comprised of 16 inpatient beds in a Level 1 Trauma Center. Areas of subspecialty expertise include cardiovascular surgery, respiratory failure, neurosurgery, stem cell transplantation, immunodeficiencies, hematologic and oncologic emergencies, sepsis, multi-organ system dysfunction, and congenital heart disease. Available advanced treatment modalities for these critical care patients include Extracorporeal Life Support (ECMO), high frequency ventilation, nitric oxide therapy, and non-invasive ventilation. 

What makes us so unique?

We are a diverse, highly functioning team that collaborates with all members of the healthcare team to provide exceptional and compassionate patient care. We put the patient at the center of everything we do. We are a fast-paced environment with a strong emphasis of teamwork and inclusion, where everyone's input matters. 

Work Schedule

Full Time: 40 hours per week (1.0 FTE) with a quality and clinical focus. 2, 12 hour night shifts and additional work hours for administrative duties.

Job Summary

The Assistant Nurse Manager, RN (ANM) is a role developed to work in coordination with the nursing leadership in an assigned unit, department or service to ensure the work is accomplished safely and effectively. The ANM serves as leadership support for staff, physicians and other related providers on service- specific clinical issues. The ANM requires demonstration of leadership, clinical, and interpersonal skills. The ANM collaborates with the manager on clinical and non-clinical operations related to the designated service area. The ANM serves as the leader support for the unit/department/service when the manager is unavailable. The ANM is responsible for supervising, directing, coaching and mentoring staff under the supervision of the nurse manager of operations (NMO).

What you will do:

• Duties and responsibilities include those required of the clinical nurse, preceptor, and charge nurse role. In conjunction with nurse manager, the assistant nurse manager will plan, coordinate clinical requirements for staff and ensure all CBO and CBE requirements for staff are current.
• Plan and assist with coordination of unit staff schedules and submit for manager approval.
• Coordinate clinical training requirements with staff regarding equipment and supplies.
• Consult with preceptors and orientees on a regular basis to provide support and determine how orientation should proceed on an individual basis.
• Assist NMO in preparation, oversight, maintenance and monitoring of budget utilization
• Collaborate with the manager for issue resolutions and projects to improve work flow processes throughout the department utilizing a proactive approach.
• Collaborate with different departments (pharmacy, radiology, lab registration) to resolve issues and improve work flow processes throughout the department.
• Participate with the nurse manager in the interview process and selection of new staff.
• Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
• Mentor/coach staff to enhance their professional development.
• Assess the performance of assigned new hires and orientees including entry level nurses, nursing care assistants and health unit coordinators; provides ongoing feedback and coaching.
• Understand and communicate potential clinical equipment or supply issues to appropriate support team members (Materials, Biomed, Sterile Processing, etc).
• Mentor and monitor the preceptors for all new employees.
• Facilitate provision of clinical/education updates and skill check-offs to entire staff on a regular basis.
• Provide immediate support or education on policy, procedures, equipment and supplies as needed.
• Responsible for learning, implementing and teaching new technology/procedures.
• Provide clinical consultation and guidance as needed to facilitate patient care.
• Round on patient and families to validate services are provided consistently within expected standards; provide service recovery as needed.
• Model and support the value of diversity in the workplace
• Give assistance and/or direction to staff to facilitate quality patient flow.
• Supervise and coordinate delivery of patient care for assigned patient care area.
• Provide oversight and support to charge nurse to ensure staffing needs/assignments are made according to workload, staff competency and scope of practice. Delegate responsibilities within the scope of practice and validated competencies in order to meet the workload demands of the shift.
• Facilitate participation of unit based staff on department and organization wide councils/committees.
• Facilitate assignments that support learning for the orientee or nurse learner.
• Promote an atmosphere of open communication that facilitates staff input into decision-making, resolution of conflict, and collegiality among all health team members.
• Communicate in an effective, professional manner.
• Support activities needed to ensure adherence to regulatory standards and compliance with clinical patient care standards and established policies and procedures.
• Review and provide appropriate follow up/communication on SRSs related to their team or patients in conjunction with NMO.
• Facilitate and encourage staff participation in departmental and hospital committee and council meetings.
• Attend departmental and hospital committee meetings as assigned.
• Coordinate, facilitate, participate or direct departmental projects with follow-through and appropriate follow-up.
• Other projects and duties as directed by the department manager.

Knowledge, Skills, Education, and Experience Required:

• Bachelor of Science degree in Nursing
• Three years of experience in nursing practice

Prior PICU, SICU, or MICU experience preferred. Charge Nurse and Preceptor experience preferred.

Licensure, Certification or Registration Required:

• Current or compact RN license in the State of North Carolina.
• BLS certification required
• Must obtain a nursing leadership certification within two years of hire of appointment.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.